Privacy Policy

Learn how we protect your privacy and handle your data responsibly

Last Updated: July 8, 2025

1. Overview

Welcome to ToolCodex ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our productivity tools and services.

Our Commitment

We are committed to protecting your privacy and ensuring the security of your personal information. We only collect information necessary to provide and improve our services.

By using ToolCodex, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and password
  • Tool Usage Data: Input data you provide when using our tools (text for conversion, URLs for analysis, etc.)
  • Support Communications: Information you provide when contacting our support team
  • Feedback and Reviews: Comments, reviews, and feedback you submit

2.2 Automatically Collected Information

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Analytics: Pages visited, tools used, time spent, click patterns
  • Technical Data: Log files, error reports, performance metrics
  • Location Data: General location based on IP address (country/region level)

2.3 Third-Party Information

We may receive information from third-party services like Google Analytics, social media platforms, and advertising networks, subject to their respective privacy policies.

3. How We Use Your Information

3.1 Primary Uses

  • Service Provision: To provide, maintain, and improve our tools and services
  • Account Management: To create and manage your account, authenticate users
  • Tool Functionality: To process your inputs and provide tool results
  • Customer Support: To respond to your inquiries and provide assistance

3.2 Secondary Uses

  • Analytics: To analyze usage patterns and improve our services
  • Marketing: To send promotional materials (with your consent)
  • Security: To detect and prevent fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our services
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you explicitly consent to sharing
  • Safety: To protect the rights, property, or safety of ToolCodex, our users, or others

5. Data Security

5.1 Security Measures

We implement industry-standard security measures to protect your information:

  • Encryption: Data transmission and storage encryption (SSL/TLS)
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Security assessments and vulnerability testing
  • Secure Infrastructure: Protected servers and secure data centers

5.2 Data Processing

Most tool processing happens client-side in your browser. When server processing is required, we process data securely and do not store input data longer than necessary for the operation.

6. Cookies and Tracking Technologies

6.1 Types of Cookies

  • Essential Cookies: Required for basic site functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functionality Cookies: Remember your preferences and settings
  • Advertising Cookies: Used to deliver relevant advertisements

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

  • Access: Request access to your personal information
  • Correction: Correct inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured, commonly used format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of processing

7.2 Marketing Communications

You can opt out of promotional emails by clicking the unsubscribe link in any email or contacting us directly.

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods:

  • Account Data: Until you delete your account or request deletion
  • Tool Input Data: Processed and deleted immediately after use (not stored)
  • Usage Analytics: Aggregated data retained for up to 2 years
  • Support Communications: Retained for 3 years for quality assurance

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For users in the EU, our services are not intended for children under 16 years of age without parental consent.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses
  • Binding corporate rules
  • Other approved transfer mechanisms

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email or website notice for significant changes
  • Provide a summary of key changes

Your continued use of our services after policy changes constitutes acceptance of the updated policy.

12. Contact Information

Data Protection Officer

Email: support@toolcodex.com

Address: ToolCodex Privacy Team
Kapadvanj
Kapadvanj, Gujarat, 387620

General Inquiries

Email: support@toolcodex.com

Response Time: We aim to respond to privacy-related inquiries within 30 days.